Hassle-Free Returns & Refunds

We want you to be completely satisfied with your purchase. Please read our return policy:

• Return Window: 30 days from delivery date
• Condition: Items must be unworn and in original packaging
• Process: Contact support at ztsthreadscollective@hotmail.com or 704-388-0551 to initiate a return. You’ll receive a prepaid return label.
• Refunds: Processed within 5–7 business days after receiving the returned product
• Opened or Damaged Items: Partial refunds may apply; full refund not guaranteed
• Exchanges: Direct exchanges are not offered; please place a new order if needed

Note: Returns outside the 30-day window or for reasons not covered by this policy are not eligible for a refund.